luckpub Frequently Asked Questions

Visit luckpub.bet and click the registration button. Fill in your full legal name, date of birth, email address, and mobile number. You will then be asked to verify your identity by uploading a valid CNIC or passport. Once your details are confirmed, your account is active and you can make your first deposit.

luckpub requires a government-issued photo ID — either your National Identity Card (CNIC) or a valid passport. In some cases, a recent utility bill or bank statement may be requested as proof of address. All documents are reviewed by our licensed KYC partner and the process is typically completed within 24 hours.

The minimum age to register and play on luckpub is 21 years. This applies to all players regardless of their location within Pakistan. Age is verified during the KYC process using CNIC or passport data. Accounts found to belong to individuals under 21 are permanently suspended immediately.

Click the "Forgot Password" link on the luckpub login page and enter the email address registered to your account. You will receive a secure password reset link within a few minutes. If the email does not arrive, check your spam folder or contact our 24/7 live chat support for assistance.

No. luckpub operates a strict one-account-per-player policy. Duplicate accounts are detected automatically and may result in the permanent suspension of all associated accounts and the forfeiture of any winnings. If you have accidentally created a second account, contact support immediately to have it closed without penalty.

To permanently close your account, contact luckpub support via live chat or email at [email protected]. Before closure, any remaining balance must be withdrawn. Account closure requests are typically processed within 48 hours. If you are closing your account for responsible gaming reasons, our self-exclusion tool may be a more appropriate option.

Log in to your luckpub account and navigate to the Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and follow the on-screen prompts to authorise the transaction through your JazzCash app or USSD. Deposits via JazzCash are credited to your account instantly.

The minimum deposit on luckpub is Rs. 500 PKR. This applies across all supported payment methods including JazzCash, EasyPaisa, Raast, and bank transfers via HBL, UBL, and Meezan Bank. There is no maximum deposit limit for standard accounts, though VIP accounts may have elevated processing thresholds.

JazzCash withdrawals on luckpub are typically processed within 1 to 3 hours, provided your account KYC verification is complete. Withdrawal requests submitted during off-peak hours may take slightly longer. luckpub does not charge any fees on JazzCash withdrawals, though your JazzCash provider may apply standard transaction charges.

Yes. EasyPaisa is a fully supported withdrawal method on luckpub. Navigate to the Withdraw section, select EasyPaisa, and enter your registered EasyPaisa mobile number and the withdrawal amount in PKR. The minimum withdrawal via EasyPaisa is Rs. 500. Processing time is typically 1 to 4 hours for verified accounts.

Yes. luckpub supports direct bank transfers to major Pakistani banks including HBL, UBL, and Meezan Bank via the Raast and 1LINK payment networks. Bank transfers generally take 1 to 2 business days to reflect in your account. Ensure your bank account name matches the name on your luckpub account to avoid delays.

luckpub does not charge any platform-level fees on deposits or withdrawals. However, your payment provider — whether JazzCash, EasyPaisa, or your bank — may apply their own standard transaction charges. We recommend checking the fee schedule of your preferred payment method before initiating a large transaction.

luckpub offers over 1,200 games including a wide variety of slot titles from leading international providers. You will find classic 3-reel slots, modern 5-reel video slots with bonus rounds, Megaways mechanics, and progressive jackpot slots. All slot games on luckpub are certified for fair play and run on independently audited random number generators.

luckpub offers pre-match and in-play betting markets on domestic and international cricket including PSL, Test matches, ODIs, and T20 tournaments. You can bet on match winners, top batsmen, total runs, wicket markets, and many more. Simply navigate to the Cricket section, select your market, enter your stake in PKR, and confirm your bet slip.

Yes. PSL (Pakistan Super League) is one of the most popular betting categories on luckpub. During the PSL season, luckpub covers all fixtures with competitive pre-match odds and live in-play markets. You can bet on match results, player performances, over/under totals, and tournament outright markets throughout the entire PSL competition.

Yes. luckpub is fully optimised for mobile browsers on both Android and iOS devices. The platform works seamlessly through your smartphone or tablet browser without requiring a separate app download. Whether you are in Karachi, Lahore, or Islamabad, you get the full luckpub experience — including all games, deposits, withdrawals, and live betting — directly from your mobile browser.

RTP varies by individual game title on luckpub. Most slot games available on the platform have RTPs ranging from 94% to 97%, with a selection of high-RTP titles exceeding 97%. RTP information for each game is typically disclosed in the game's information panel. luckpub only hosts games from studios whose RNG and RTP have been independently certified.

luckpub offers a welcome bonus for new players on their first qualifying deposit. The bonus credits a percentage match on your deposit amount as bonus funds, which are added to your account alongside your real-money balance. The exact offer and minimum deposit threshold to qualify are displayed on the Promotions page at the time of registration.

Wagering requirements specify how many times you must play through your bonus amount before it can be withdrawn as real cash. For example, a 30x wagering requirement on a Rs. 1,000 bonus means you must place Rs. 30,000 in total bets before the bonus converts to withdrawable funds. Full wagering terms for each promotion are listed on the individual offer page.

Yes. Most luckpub bonuses have an expiry period, typically 7 to 30 days from the date the bonus is credited to your account. If wagering requirements are not completed within the expiry window, the bonus and any associated winnings are forfeited. The specific expiry period is clearly stated in the terms of each individual promotion.

luckpub rewards its most active players through an ongoing loyalty programme. As you play, you accumulate points that unlock higher tiers with improved benefits — including faster withdrawals, dedicated account managers, personalised bonus offers, and higher deposit limits. Details of the current tier structure are available in the Promotions section of your account.

luckpub operates under an international gaming licence and adheres to the regulatory standards required by that licensing framework. The platform complies with internationally recognised responsible gaming, AML, and KYC standards. luckpub is committed to fair play and transparent operations for all players, including those based across Pakistan.

Log in to your luckpub account and visit the Responsible Gaming section in your account settings. From there, select Self-Exclusion and choose a period ranging from 24 hours to permanent exclusion. The exclusion takes effect immediately — your account is suspended, all bonuses are cancelled, and marketing communications are stopped. If you cannot log in, contact support at [email protected] for immediate assistance.

Yes. luckpub allows every player to set daily, weekly, or monthly deposit limits in PKR directly from the Responsible Gaming section of their account settings. Limits take effect immediately when reduced. Increasing a limit is subject to a mandatory 7-day cooling-off period. This tool is designed to help you stay in control of your spending at all times.

luckpub offers 24/7 customer support via live chat directly on the platform — this is the fastest way to get help. You can also reach the support team by email at [email protected]. Our team is well-equipped to assist players across Pakistan, including those in Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi, with all account, payment, and gaming queries.